Contact Us | InCharacter Costume & Novelties

We’d love to hear your feedback on our products and your shopping experience. If you have any inquiries or comments, you may contact us at (250) 754-4678 or you may also contact us via e-mail at

All mail correspondence should be sent to 2687 Jingle Pot Road, Nanaimo, British Columbia, V9R 6W5.

Please note that due to COVID-19, our regular location is currently CLOSED.  We will provide our customers with regular updates as they become available.  We wish everyone a safe and healthy time during this unprecedented time.